The New Human Resources Manager (Scenario)

question 56

Multiple Choice

The New Human Resources Manager (Scenario)
Mustafa is hired to manage the human resources department of a local manufacturing company. this company has the reputation of being the firm "where you work until you find another job." Employee turnover is high and morale is low. Mustafa is determined to change the situation and make the organization's human resources a competitive advantage and source of pride for the firm.
-Top management decides that the performance appraisal process is problematic. They ask Mustafa to make a study of a new appraisal technique,________, which rates employees according to items along a numerical scale with examples of actual behaviors on the job.

• A) objectives
• B) management by objectives
• C) 360-degree feedback
• D) behaviorally anchored rating scale

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Definitions:

Good Product

A product that meets or exceeds customer expectations in terms of quality, performance, and value, contributing to customer satisfaction and loyalty.

Customer is King

A business philosophy that emphasizes the importance of customer satisfaction and prioritizing customer needs in company decisions.

Seller's Market

A market condition characterized by a high demand for goods and services relative to supply, often leading to higher prices and quicker sales.

Value

The relevance, merit, or utility of something for someone.