A Primary Responsibility of Managers Is Creating a Work Environment

question 73

Multiple Choice

A primary responsibility of managers is creating a work environment that ________.

• A) provides excellent customer service
• B) allows employees to do their work to the best of their ability
• C) is safe and well lit
• D) is clean and organized

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Definitions:

James-Lange

Theory of emotion that suggests physiological arousal precedes the emotional experience, meaning the body's reaction to a stimulus comes first and is then interpreted as an emotion.

Plutchik

Robert Plutchik was a psychologist who proposed the "wheel of emotions," which illustrates the relationships among emotions.

Cannon-Bard

A theory of emotion that argues that physiological arousal and emotional experience occur simultaneously, yet independently.

Self-Actualization

The act of reaching one's full potential and making use of their talents, perceived as a universal desire or requirement.