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Q11: Which of the following would NOT be
Q15: Excessive reliance on clichés will make your
Q23: As you are talking to your colleague
Q42: _ refer to the characteristics that make
Q72: Information that is not current serves useful
Q95: To communicate is to perceive, to interpret,
Q98: What are the two types of opening
Q105: Members of the marketing, or advertising, or
Q120: Selection has three main parts: _, _,
Q136: _ tell us what we've heard and