Every Business Communication Has a Purpose and Most Fall Within

question 13

Short Answer

Every business communication has a purpose and most fall within one of these three general purposes. List one of these purposes.

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Definitions:

Customer Complaint

A formal expression of dissatisfaction made by a customer regarding a product or service.

Opportunity

A set of circumstances that makes it possible to do something or for something to happen.

External Customers

Individuals or entities that purchase goods or services from a business but are not part of the organization.

Internal Counterparts

The elements within an individual or system that correspond to or are analogous with external or opposing elements.