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Which of the following would be included in a litigation file?
Postpurchase Behavior
The actions and reactions of consumers after buying and using a product, which can include product reviews, repeat purchases, or complaints.
Buying Committee
A group of individuals within an organization responsible for making purchase decisions, typically involving high-value products or services.
Formalized Buying Center
A structured group within an organization responsible for making purchase decisions.
Purchase Decision
The final stage in the consumer decision-making process where the consumer chooses to buy a product or service after evaluating alternatives.
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