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Describe two types of client interviews, other than the initial client interview. Explain the purpose of each type.
Availability Heuristic
An intuitive leap based on readily recalled examples when considering a particular subject, notion, approach, or judgment.
Representativeness Heuristic
The representativeness heuristic is a cognitive bias in which an individual categorizes a situation based on how similar the aspects are to the prototypes the person holds in their mind.
Cognitive Map
An internal representation of the spatial relationships between objects or locations in an individual's environment.
Availability Heuristic
A cognitive shortcut that relies on immediate examples that come to a given person's mind when evaluating a specific topic, concept, method, or decision.
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