Julia Threatens to Hit Kathleen, but Does Not Actually Do

question 63

Multiple Choice

Julia threatens to hit Kathleen, but does not actually do so. Julia is guilty of which of the following?

• A) Assault only
• B) Battery only
• C) Assault and battery
• D) Defamation

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Definitions:

FAB Selling Technique

A method focusing on the Features, Advantages, and Benefits of a product or service, highlighting its value to the customer.

Sales Presentation

A structured dialogue or demonstration aimed at persuading a potential buyer to purchase a product or service.

Trial Close

A technique used in sales to ask preliminary questions or make statements to gauge the customer's readiness to make the purchase.

Sales Presentation

A speech or demonstration given to persuade a potential buyer of the value and benefits of a product or service.