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The sense of euphoria that many drinkers report is the result of
Dehumanization
Occurs when bureaucracies treat clients as standard cases and personnel as cogs in a giant machine. This treatment frustrates clients and lowers worker morale.
Bureaucracies
Complex organizational structures with fixed rules, a hierarchy of authority, and a full-time administrative staff, designed to coordinate and control the work of many individuals.
Bureaucratic Inertia
Refers to the tendency of large, rigid bureaucracies to continue their policies even when their clients' needs change.
Bureaucratic Ritualism
The phenomenon in which bureaucratic organizations focus more on following strict procedures and rules than on achieving their actual goals, leading to inefficiency.
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