Use the Table Below to Answer the Following Questions) Using

question 60

Multiple Choice

Use the table below to answer the following questions) using the standard Solver.
Coppell Services contracts with outsourcing partners to handle various customer service functions. Based on a study of call volumes provided by one of the firm's partners, the minimum number of staff needed for each hour of the day is as follows: $$\begin{array} { | l | l| } \hline \text { Hour } & \text { Minimum Staff Required } \\\hline 8 - 9 & 6 \\\hline 9 - 10 & 10 \\\hline 10 - 11 & 12 \\\hline 11 - \text { noon } & 10 \\\hline noon - 1 & 8 \\\hline 1 - 2 & 16 \\\hline 2 - 3 & 15 \\\hline 3 - 4 & 20 \\\hline 4 - 5 & 15 \\\hline\end{array}$$ Mr. Coppell hires 6 permanent employees and wants to staff the remaining requirements using part-time employees who work 4-hour shifts four consecutive hours starting as early as 8 A.M. or as late as 1 P.M.) .
-How many excess employees are present in the noon-1 time slot?

• A) 2
• B) 4
• C) 5
• D) 6

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Definitions:

Horizontal Conflicts

Disagreements or clashes that occur between individuals or groups at the same level within an organization's hierarchy.

Premature Judgments

The formation of opinions or decisions based on insufficient or incomplete information.

Objective Criteria

Objective criteria are quantifiable, measurable standards used to assess or evaluate performance, outcomes, or decisions without personal bias or subjectivity.

Integrative Agreements

Solutions in negotiations that involve creative problem-solving to achieve outcomes that are beneficial for all parties involved, often leading to a win-win situation.