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Nora was driving the store clerk crazy! She was trying to find a swimsuit to take on vacation with her next week and not one suit she tried on flattered her figure at all. Nora, attributing the problem to the fact that manufacturers are not making swimsuits in flattering styles anymore, may be exhibiting:
User-Based Definition
A user-based definition refers to the explanation or interpretation of a concept, term, or system based on the perspective or use case of the end-user.
Product-Based Definition
An approach that defines a product by its features, components, and attributes rather than its function or the customer need it satisfies.
Manufacturing-Based Definition
relates to quality concepts focusing on adherence to specifications and efficiency in production processes.
Customer Dissatisfaction
Refers to the state when customers' expectations are not met by the products or services provided, leading to a possible decline in loyalty and business.
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