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In Addition to Social Differences Between Members of an Ethnic

question 8

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In addition to social differences between members of an ethnic minority group and the mainstream culture,


Definitions:

Internal Customer

Refers to individuals or departments within an organization that receive services or products from another individual or department within the same organization.

Self-Esteem Trap

The situation where an individual's self-worth is constantly contingent upon external validation and success, leading to potential psychological distress.

Bad News Skills

The ability to effectively communicate unfavorable or disappointing information in a sensitive and constructive manner.

Basic Human Needs

Basic human needs represent the fundamental aspects necessary for individuals to survive and thrive, including physiological needs, safety, love/belonging, esteem, and self-actualization.

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