When You First Meet Someone, Which of the Following Strategies

question 23

Multiple Choice

When you first meet someone, which of the following strategies can help you remember that person's name?

• A) Instead of thinking about what you want to say, listen for the name.
• B) Repeat the person's name aloud when you hear it.
• C) Think of someone you know or someone famous with the same name.
• D) Use the person's name during and at the end of the conversation.
• E) Use all of the above strategies.

Know the elements of a strong closing in routine messages.

Understand the importance of building or repairing relationships through messaging.

Realize the effectiveness of explaining and justifying requests in routine messages.

Acknowledge the need for professional tone and courtesy in business communication.