The Decreasing Options Technique (DOT)

question 41

Multiple Choice

The Decreasing Options Technique (DOT)

• A) helps groups reduce and refine a large number of suggestions and ideas into a manageable set of options.
• B) follow a practical set of steps that begins with the problem itself and then moves to a systematic consideration of possible solutions and their implementation.
• C) simple method for generating as many ideas as possible in a short period of time.
• D) is a process for reaching consensus.
• E) is designed to help groups avoid or reduce the chance of groupthink.

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Definitions:

Overhead Costs

Expenses associated with the operation of a business that are not directly tied to a specific product or service, like rent and utilities.

Delayering

The process of reducing the number of levels in an organization's hierarchy to flatten the structure, which often aims to improve efficiency and decision-making.

Front-Line Staff

Employees who directly interact with customers, playing a critical role in customer service and satisfaction.

Chain of Command

A hierarchical structure in organizations that establishes authority levels and dictates how instructions are passed from top to bottom.