All of the Following Methods Are Appropriate for Minimizing the Potential

question 29

Multiple Choice

All of the following methods are appropriate for minimizing the potential for groupthink except

• A) ask each member to serve in the role of critical evaluator.
• B) if possible, have more than one group work on the same problem independently.
• C) avoid asking questions and do not demand justifications from others.
• D) discuss the potential negative consequences of any decision or action.
• E) before finalizing the decision, give members a second chance to express doubts.

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Definitions:

Process Maps

Diagrammatic representations that outline the sequence of actions or steps involved in the performance of a process or operation.

Process Focus

A manufacturing plant structured based on processes to support the creation of small quantities of diverse products.

Mass-customization

A production strategy that combines the flexibility and personalization of custom-made products with the low unit costs of mass production.

Flexibility

The ability to respond with little penalty in time, cost, or customer value.