Once the Speech Has Begun, Only Ineffective Speakers Adapt Mid-

question 14

True/False

Once the speech has begun, only ineffective speakers adapt mid- presentation.

---

Definitions:

Customer Service Department

A division within a company that handles inquiries, supports customers with problems, and provides after-sales service.

Cost Per Minute

A metric used to measure the cost incurred by an operation or process on a per-minute basis, often used in efficiency and productivity analyses.

Customer Cost Analysis

An assessment of the costs associated with acquiring and serving a customer, used to evaluate the profitability of customer relationships.

Time-Driven Activity-Based Costing

An accounting method that assigns costs based on the actual time resources are consumed by activities, improving accuracy of cost allocation.