The Nurse in the Emergency Department Miscalculates, and Administers the Wrong

question 17

Multiple Choice

The nurse in the Emergency Department miscalculates, and administers the wrong dosage of an antibiotic to a 9-month-old baby.As a result, the baby suffers permanent brain damage.What describes the factor that most likely contributed to the error?

• A)Lack of adequate oral or written communication
• B)Mislabeled products
• C)Human factors
• D)Name confusion involving similar-sounding drugs

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Definitions:

Marketing Concept

A business philosophy suggesting that company success is achieved by identifying and satisfying the needs and wants of customers.

Customer Oriented

An approach to business and product development that focuses on creating a positive experience for the customer and addressing their needs and feedback.

Managerial Appreciation

The recognition and value given by managers to their employees for their hard work and achievements.

Collaborative Filtering

A mechanism that filters large amounts of information about many consumers’ previous purchases that may be related in some way in order to predict consumer preferences.