The Time That Customers Wait to Be Served at the Delicatessen

question 52

Multiple Choice

The time that customers wait to be served at the delicatessen for a grocery store follows the uniform distribution between 0 and 7 minutes. What is the probability that a randomly selected customer will wait will be exactly 5 minutes at the deli?

• A)0.7143
• B)0.2857
• C)0.0
• D)0.4286

Understand the concept and benefits of appropriate self-disclosure in personal and professional environments.

Recognize the role of acceptance of responsibility in effective apologies.

Identify the components and functions of the Johari Window in communication.

Distinguish between appropriate and inappropriate criticism.

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Definitions:

Eye Contact

A form of nonverbal communication involving a visual connection between two people, often indicating attention, interest, or engagement.

Tone Of Voice

The characteristic way an individual or organization communicates its personality, attitude, and values through written or spoken word.

Forming Stage

The initial phase of team development where members meet, form initial impressions, and begin to establish team norms.

Team Leader

A person who leads, guides, and manages a group of people to achieve a common goal.