Holiday Inn Would Like to Estimate the Satisfaction Level of Its

question 43

Multiple Choice

Holiday Inn would like to estimate the satisfaction level of its customers. A sample of 25 hotels were selected and the customers at these locations were asked to rate their experience on a scale of 1- 10. Based on this sample data, Holiday Inn will draw a conclusion about the satisfaction level of their customers. This is an example of using _______ .

• A)descriptive statistics.
• B)inferential statistics.
• C)qualitative data.
• D)secondary data.

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Definitions:

Eccrine Sweat Glands

Sweat glands that produce a water-based secretion, helping to cool the body through evaporation of sweat.

Negative Feedback Loop

A regulatory mechanism in which a 'stimulus' causes an 'output' action that in turn diminishes or stops the original stimulus.

Arrector Pili Muscles

Small muscles attached to hair follicles that cause hair to stand upright (as in "goosebumps") in response to cold or fear.

Sebaceous Glands

Sebaceous glands are small oil-producing glands in the skin that release sebum into hair follicles, lubricating hair and the surface of the skin.