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The most important test requirement is .
Organizationally Desired Emotions
Emotions that an organization encourages its members to display, often to foster a positive image or satisfy relational aspects of work.
Interpersonal Transactions
The dynamic exchanges between two or more individuals, involving communication, feedback, and social interaction.
Emotional Labor
The process by which employees manage their emotions to fulfill the emotional requirements of their job.
Certain Emotions
Specific feelings that are experienced by individuals, which are triggered by particular events or thoughts.
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