The First Step in Determining the Goals of a Training

question 38

Multiple Choice

The first step in determining the goals of a training program is .

• A)job analysis
• B)performance appraisals
• C)policy review
• D)needs assessment

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Definitions:

Ancillary Services

Additional services or benefits provided beyond the primary product or service, often enhancing customer experience or value.

Promotional Mix

The combination of communication tools an organization uses to convey a clear, consistent, and compelling message about its brand and products.

Buyer Confidence

The degree of optimism that consumers feel about the overall state of the economy and their personal financial situation.

Product Life Cycle

The progression of a product through stages from introduction to growth, maturity, and decline, impacting marketing and production strategies.