To Protect Workers from Violence, Organizations Should _

question 36

Multiple Choice

To protect workers from violence, organizations should _.

• A)train supervisors to deliver bad news with positive human relations skills
• B)install bulletproof barriers
• C)train managers to recognize potentially violent workers
• D)all the above

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Definitions:

Upward Social Comparison

A process in which individuals compare themselves to others who are perceived as better or superior in some way, often affecting self-esteem and motivation.

Universality

The quality of being true or applicable in all situations, cultures, or cases.

Evaluative Readjustment

The process of adjusting one's evaluation or appraisal of a situation or information, based on new evidence or perspectives.

Encounter

A meeting or engaging experience between individuals, often leading to an exchange of ideas or a conflict.