Frank and Lillian Gilbreth

question 76

Multiple Choice

Frank and Lillian Gilbreth .

• A)developed procedures to enhance UPS truck driver procedures
• B)pioneered design of controls that resulted in enhanced aircraft safety during WWII
• C)were interested in the mechanics of job performance so as to eliminate unnecessary motion
• D)performed the first empirical demonstration of the relationship between work tools and worker efficiency

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Definitions:

Egoism

A theory or practice that emphasizes self-interest as the foundation or motivation for action, often prioritizing self-benefit over the welfare of others.

Distinction

A difference or contrast between similar things or people, making one stand out from the other.

Union Grievance Procedures

Formal processes defined by labor unions to address and resolve worker complaints or disputes with employers.

Appeal

The process of formally requesting a higher authority or court to review and change the decision of a lower court or administrative body.