Customer Focus Requires That Businesses Look Not Only at Their

question 2

Multiple Choice

Customer focus requires that businesses look not only at their own operations, but also at
external ________.

• A) competitors
• B) organizations
• C) supply chains
• D) financial institutions

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Definitions:

Calculation

The process of determining a mathematical result or solving a numerical problem.

Natural Language Processing

A subfield of linguistics, computer science, and artificial intelligence concerned with the interactions between computers and human (natural) languages, particularly how to program computers to process and analyze large amounts of natural language data.

Knowledge Representation

Techniques used in artificial intelligence to define the world, entities, and the relationships between them in a manner that a computer can understand.

Artificial Intelligence

Machines, particularly computer systems, mimicking human cognitive functions such as learning, reasoning, and self-correcting.