Customer Focus Requires That Businesses Look Not Only at Their

question 2

Multiple Choice

Customer focus requires that businesses look not only at their own operations, but also at
external ________.

• A) competitors
• B) organizations
• C) supply chains
• D) financial institutions

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Definitions:

Law Review

A scholarly journal focusing on legal issues, often run by law students and used as a forum for the discussion of legal topics.

Common Law Doctrines

Fundamental principles that emerge from judicial decisions over time rather than from statutes or constitutions.

U.S. Constitution

The supreme law of the United States, establishing the framework of the national government, fundamental principles, and rights of citizens.

Treaties

Formal agreements between two or more sovereign states, outlining the terms of the agreement and governed by international law.