Identifying Specific Customer Needs and Then Matching the Company's Promises

question 62

Short Answer

Identifying specific customer needs and then matching the company's promises and capabilities to those needs is the key to implementing a successful customer fulfillment strategy. Explain in detail a minimum of 3 of those typical customer needs.

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Definitions:

Neuronal Networks

Complex circuits of neurons that work together to process information or perform specific tasks in the brain and nervous system.

Myelin

A fatty substance that surrounds and insulates the axons of some neurons, facilitating the rapid transmission of electrical signals.

Growth Charts

Charts that show average values of height, weight, and other measures of growth, based on large samples of normally developing infants; the charts are used to evaluate an infant’s development.

Averages

Statistical measures representing the central or typical value in a set of data.