Marcos Is Handling a New Project, for Which He Recruits

question 24

Multiple Choice

Marcos is handling a new project, for which he recruits 15 new employees. All the team members are new to the company and project, so Marcos calls a meeting to explain the details. At the meeting, he first introduces the company and the systems they use. Then, he explains the nuances of the project and the company's expectations. Which term best describes the principle of communication that Mark is following, and how is it helpful?

• A)Leaders are aware of their communication with themselves and others; it provides awareness of one's own thoughts, assumptions, communication behavior, as well as the behavior of others.
• B)Leaders effectively use and interpret verbal messages; it makes it possible for people to understand each other effectively.
• C)Leaders listen and respond thoughtfully to others; it helps one to know the needs and requirements of others.
• D)Leaders appropriately adapt messages to others; it helps one's messages to have an impact.

---

Definitions:

Triggered Displaced Aggression

A form of aggression where an individual directs their anger towards a target other than the source of their frustration.

Preexisting Hostility

Hostility or aggression that exists before a particular event or situation; refers to antagonistic attitudes or feelings that are not caused by recent or current events.

Initial Frustration

The initial emotional response of annoyance or anger when confronted with obstacles or challenges that impede progress toward a goal.

Cognitive Neoassociationism

A theory in psychology that explains how thoughts and emotions are interconnected, suggesting that one can indirectly evoke the other.