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After Working Hard and Earning Honors During His First Year

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After working hard and earning honors during his first year in a difficult engineering program, Andrew was awarded the best student in his group. While handing him the certificate, his professor said, "Well done," without any enthusiasm, and Andrew also noticed the professor didn't meet his eye. From the professor's reaction, Andrew knew he was not happy with him for some reason. Which dimension of communication message is implied by the professor?


Definitions:

Lowball Technique

A persuasion and negotiation tactic where an item or service is offered at a lower price than is actually intended to be charged, after which the price is increased to take advantage of the customer's commitment.

Formal Wear

Clothing that is traditionally designed for formal social events, such as weddings, galas, and dances.

Reciprocity Norm

A social norm that suggests individuals should help those who have helped them, creating a cycle of mutual assistance.

Unsightly Warts

Unpleasant or unattractive growths on the skin caused by viral infections, typically not harmful but often considered aesthetically displeasing.

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