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Graham was acting as the facilitator at a problem-solving meeting. He noticed that Denise, one of the participants, was continually going off-topic and rambling on about noncritical issues. He told Denise, "I'm not sure I understand how your observation relates to our meeting goal." Graham's comment helped Denise get back on track to the topic at hand. What strategy of keeping a team focused on its objective did Graham use?
Extinction
Eliminating the conditioned response.
Ivan Pavlov
A Russian physiologist best known for his work in classical conditioning, particularly his experiments with dogs that led to the concept of the conditioned reflex.
Classical Conditioning
A learning process in which a neutral stimulus becomes associated with an inherently meaningful stimulus and acquires the capacity to evoke a similar response.
John B. Watson
A prominent psychologist and the founder of behaviorism, emphasizing the study of observable behavior over the mind.
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