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How can crashing, collapsing, storm waves generate explosive forces and stresses on rocky outcrops and manmade structures?
Emotional Customers
Consumers who base their purchasing decisions primarily on their emotions or feelings towards a product, brand, or experience.
Flight Cancellation Desks
Facilities or counters at airports where travelers can get assistance and make alternative arrangements when their flights are cancelled.
Listen
The act of giving attention to sound or actions in a way that gains the full meaning of what is being said or observed.
Zone of Tolerance
The range within which customers are willing to accept variations in service delivery and still be satisfied with the service performance.
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