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The Bank Street approach emphasizes all but
Customer Relationships
The interactions and bonds formed between a business and its customers, crucial for building loyalty and repeat business.
Customer Loyalty
The dedication of a customer to continue buying from or supporting a company's products or services over time, often due to positive experiences or satisfaction.
Value Proposition
A statement that outlines the unique benefits or value that a product or service provides to its customers.
Customer Relationships
The ways in which a business interacts and communicates with its customers to manage and enhance the customer experience, aiming to build loyalty and satisfaction.
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