One Day at the Grocery Store, You Notice a Child

question 15

Multiple Choice

One day at the grocery store, you notice a child and her mother in the cereal aisle. The child is pulling her mother toward a certain box of cereal. When her mother says, "No, you can't have that cereal because it is too sugary," the girl stamps her feet, cries, and pouts. Which of the following verbal power ploys best describes the one the child is using to influence her mother?

• A) aversive stimulation
• B) hinting
• C) ingratiation
• D) bargaining

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Definitions:

Succession Management

The process of identifying and developing new leaders who can replace old leaders when they leave, retire, or die, ensuring organizational stability and continuity.

Management Development

Programs and activities aimed at improving the skills, capabilities, and knowledge of managers and potential managers within an organization.

Flexibility

The ability to adapt to changes, challenges, and variabilities in circumstances or environment.

Good Relationships

Positive and constructive interactions between individuals or groups, characterized by trust, respect, and mutual understanding.