Examlex
According to your textbook, skilled listeners do not try to absorb a speaker's every word. Rather, they focus on three major aspects oa speech. Those aspects include
Divergent
Characterized by moving or extending in different directions from a common point or deviating from a conventional pattern.
Insightful
Having or showing an accurate and deep understanding; perceptive.
Availability Heuristic
A mental shortcut that relies on immediate examples that come to a person’s mind when evaluating a specific topic, concept, method or decision.
Planning Fallacy
The tendency to underestimate the time, costs, and risks of future actions and at the same time overestimate the benefits of the same actions.
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