Examlex
As your textbook explains, iyou want to persuade a skeptical audience, you need to
Listening
The active process of receiving, understanding, and responding to spoken words or sounds.
Culture
A collection of common beliefs, objectives, conventions, and behaviors that define a group, organization, or institution.
Cross-Cultural Communication
The process of exchanging information and ideas between individuals from different cultural backgrounds.
Tolerance
The capacity to accept or endure differences, opinions, or behavior without agreement or objection.
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