Dale Started His Speech on Financial Planning with a Story

question 61

Multiple Choice

Dale started his speech on financial planning with a story about his cousin Mike's bankruptcy hearing. In the conclusion, Dale gave an update on Mike's current financial condition. According to your textbook, referring to the introduction in the conclusion is a way to

• A) secure the audience's attention.
• B) reinforce your credibility as a speaker.
• C) move the audience to action.
• D) give the speech psychological unity.
• E) develop a dissolve ending.

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Definitions:

Control

The process of regulating organizational activities to make them consitent with the expectations established in plans, targets, and standards of performance.

Organizational Processes

Are mechanisms and structured activities within an organization that contribute to its effective functioning, including decision-making, communication, and coordination.

Work Processes

The series of activities, tasks, or steps designed to produce a product or service.

Influence

The capacity or power of persons or things to be a compelling force on the actions, behavior, opinions, etc., of others.