MATCHING Choose the Item in Column 2 That Best Matches

question 8

Multiple Choice

MATCHING. Choose the item in column 2 that best matches each item in column 1.
Match the term with the correct description.
-Computerized reservation systems (CRS)

• A)Travelers go online and within minutes have several quotes and often access to better deals than if they go through a travel agent
• B)The travel intermediaries that package tours for a country or an area, and then sell them to retail travel agents wherever possible
• C)A consultant and sales intermediary for airlines, hotels, railroads, car rental companies, and cruise ships who receives commissions from the carriers and other suppliers
• D)Companies that arrange every aspect of a travel package and bring together all the elements of a trip for travelers
• E)The leading organization for meeting and event professionals
• F)Tours with a trained escort that travel with the group
• G)The professional association for meeting planners
• H)Global distribution system (GDS)
• I)Fares offered between selected cities that requires tickets purchased 60 days in advance and a stay of at least 22 but no longer than 45 days
• J)A set of strategies that enable
• capacity-constrained service industries to realize optimum revenue from operations

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Definitions:

Values Across Generations

The differing beliefs, priorities, and ethics that are important to people from different age groups, affecting workplace dynamics and expectations.

Cultural Intelligence

The ability to connect and function proficiently in diverse cultural settings.

Culturally Diverse Environments

Settings where individuals or groups from different cultural, ethnic, or national backgrounds interact and work together.

Loose Cultures

Cultures that have less strict norms and rules and allow for a wider variety of behavior and beliefs among their members.