If a Customer Has a Balance for an Amount Owed

question 18

Multiple Choice

If a customer has a balance for an amount owed and a return is made, a credit memo is prepared and_____ .

• A)a refund check is issued
• B)the amount of the return may be applied to the balance owed for the invoice
• C)the customer determines whether to apply the amount to the balance owed or get a refund check
• D)any of the above

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Definitions:

Identifying Quotes

The act of recognizing and accurately attributing statements or phrases to their original sources.

Drawing Conclusions

The process of making judgments or forming opinions based on the analysis of information or data.

Summarizing Information

The process of distilling and presenting the main points or essence of a larger body of information.

Effective Research

The process of gathering, analyzing, and interpreting data in a way that leads to a deeper understanding and often to actionable insights in various fields.