Which of the Following Is Not True Regarding Customer Relationship

question 2

Multiple Choice

Which of the following is not true regarding customer relationship management CRM) systems?

• A)CRM does not require data from multiple applications
• B)CRM can help managers to better understand customer purchasing behavior
• C)CRM requires the collection of customer demographic data
• D)Business intelligence tools can enhance CRM

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Definitions:

Exporter

A person, company, or country that sells goods and services to another country.

Tariff

A charge levied by the government on goods that are brought into or sent out of the country.

North American Free Trade Agreement

The North American Free Trade Agreement (NAFTA) was an agreement among the United States, Canada, and Mexico designed to remove tariff barriers between the three countries.

Wages

The compensation paid by employers to employees for their labor, typically expressed as an hourly rate, monthly salary, or piece rate.