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Which of the following is NOT a common metric regarding infrastructure?
Activity Costs
Expenses directly associated with specific activities, such as manufacturing, marketing, or research and development.
External Failure Cost
Costs incurred when a product fails to meet quality standards after it has been delivered to the customer, including warranty claims and returns.
Warranty Work
Repair or replacement services performed for customers at no charge, covered under a product's warranty period to ensure satisfaction and compliance with standards.
Production Costs
The total cost incurred by a business to manufacture a product, including labor, materials, and overhead expenses.
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