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What did the authors describe as a cornerstone in examining IT value?
High-performance Work Systems
Organizational approaches that combine HR practices, work structures, and processes to enhance employee effectiveness and organizational performance.
Interpersonal Skills
The abilities to communicate, interact, and work well with other people, both individually and in groups.
Creativity
The ability to generate new ideas, solutions, or innovations that are original and valuable within a given context.
Employee Empowerment
A management practice of giving employees autonomy, authority, and the capability to make decisions regarding their work.
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