Which of the Following Theories Makes the Most Use of the Concept

question 23

Multiple Choice

Which of the following theories makes the most use of the concept of unconscious processes?

• A)Adlerian theory
• B)Jungian theory
• C)object relations
• D)reality therapy

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Definitions:

External Customer

A person or entity that purchases goods or services from a business but is not an employee or part of the organization.

Self-Esteem Trap

The circumstance that comes from taking a customer’s attack personally and letting it affect your self-esteem.

Customer's Attack

Hostile or aggressive behavior by a customer towards a service provider, often as a result of dissatisfaction.

Self-Esteem

The subjective evaluation of one's own worth based on personal judgments of competence and acceptability.