A Customer Service Center Keeps Track of the Number of Complaints

question 168

Multiple Choice

A customer service center keeps track of the number of complaints received each day about one of their new products.The numbers of complaints received over the last 11 day period are 19, 18, 22, 21, 17, 18, 22, 19, 16, 23, and 25.The median for this sample of data is

• A)22.
• B)20.
• C)19.
• D)17.
• E)16.

---

Definitions:

Planning Sequence

Involves organizing tasks, events, or steps in a logical and effective order to achieve a goal or complete a process efficiently.

Main Idea

The central or most important concept, topic, or point that a text or discussion is about.

Supporting Points

Information or arguments provided to reinforce, justify, or strengthen a main idea, proposition, or thesis.

Message Organization

The method of structuring information in a communication to ensure clarity and enhance understanding by the recipient.