Suppose the Time It Takes for Customer Representatives to Diagnose

question 9

Multiple Choice

Suppose the time it takes for customer representatives to diagnose and fix computer problems is uniformly distributed from 10 to 120 minutes.What is the probability that a problem is diagnosed and fixed within 30 minutes?

• A)0.27
• B)0.73
• C)0.82
• D)0.50
• E)0.18

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Definitions:

Data Rate

The speed at which data is transmitted, usually measured in bits per second (bps).

Bits Per Second

A measurement of data transmission speed in digital communication systems, indicating the number of bits transmitted per second.

Token Passing

"A technique in which tokens are circulated among nodes in a communication network."