Suppose That the Time for E-Mail Confirmation of an Online

question 14

Multiple Choice

Suppose that the time for e-mail confirmation of an online purchase is uniformly distributed between 1 and 6 minutes.What is the average time for an e-mail confirmation?

• A)3 minutes
• B)4 minutes
• C)2.5 minutes
• D)4.5 minutes
• E)3.5 minutes

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Definitions:

Rejection-Then-Retreat

A persuasion technique where a larger request is made knowing it will be rejected in order to increase the likelihood that a smaller subsequent request will be accepted.

Consensus/Social Proof

A psychological phenomenon where people assume the actions of others in an attempt to reflect correct behavior in a given situation.

Universal Forms

Standardized templates or documents that are widely accepted and used across various contexts or industries.

Appropriateness

The degree to which communication actions are suitable for a particular context or environment.