Spring Airlines Is a Small Budget Airline That Is Based

question 54

Multiple Choice

Spring Airlines is a small budget airline that is based in China.The company has a strict rule against passengers bringing any food or beverage on board with them.In a country where meal time is extremely important, this has caused some passengers to slap, throttle, and insult stewardesses who tried to enforce this rule.The tenacity with which the company's employees enforce this ruling is based on how the employees predict customers will react to the news.This is an application of the _____ theory.

• A)psychological
• B)estimation
• C)equity
• D)expectancy
• E)reevaluation

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Definitions:

Eating Binge

A period of excessive or compulsive consumption of food, often not related to hunger.

Self-Induced Vomiting

An action often associated with eating disorders, where an individual purposely vomits to prevent weight gain from consumed food.

DSM-5

The Diagnostic and Statistical Manual of Mental Disorders, Fifth Edition, a comprehensive classification of mental health conditions and criteria for their diagnosis.

Psychological Disorders

Mental or behavioral patterns that cause significant distress or impairment in social, occupational, or other important areas of functioning.