When a Person at a Lower Level Skips a Level

question 104

Multiple Choice

When a person at a lower level skips a level in the organization chart and consults his or her boss's boss, that person is said to be violating the:

• A)chain of command
• B)functional chain
• C)chain of accountability
• D)chain of order
• E)structural chain

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Definitions:

Cross-Selling

A sales strategy where a company proposes additional products or services to a customer based on previous purchases.

Ineffective Management Oversight

A situation where the supervisory activities performed by managers or governing bodies fail to detect or prevent poor performance and non-compliance with policies and regulations.

Earned Media

Publicity gained through promotional efforts other than paid advertising, such as word of mouth or editorial coverage.

Media Coverage

The reporting of news and events by various outlets, such as newspapers, television, and online platforms.