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Scenario 19-7
Suppose that in the competitive market for auto repair, firms prefer to hire men rather than women. Assume that the women applying for positions have the same skills, experience, and work ethic as the men. As a result of this discrimination, the demand for women is lower than it otherwise would be.
-Refer to Scenario 19-7. Suppose that consumers prefer to have men work on their auto repairs and are willing to pay higher prices to accommodate these preferences. What will happen to the wage differential between men and women?
Customer Satisfaction Measure
A metric used to gauge the level of satisfaction a customer has with a company's products or services.
High-Performance Work System
An organizational approach that combines people, technology, and organizational structure to improve performance and competitiveness.
Traditional Management Practices
Conventional or classical methods and strategies used in the organization, planning, and controlling of an organization's resources and activities.
Recruitment Drive
An intensive effort or campaign by an organization to attract and hire new employees.
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