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is the effort to insure that products and services perform to customer requirements.
Fault Lines
Social and demographic divisions within a group or team that can potentially cause conflict or division.
Destructive Conflict
A type of conflict that deteriorates relationships, disrupts team harmony, and reduces organizational effectiveness.
Relations-Oriented
A leadership approach focused on building strong interpersonal connections and teamwork.
Harmonizing
The process of bringing different elements into a coherent or compatible arrangement, often used in context with music, relationships, or ideas.
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