Which of the Following Is Not a Cost Driver of Customer

question 91

Multiple Choice

Which of the following is not a cost driver of customer services costs?

• A) Hours spent servicing products are not a cost driver of customer services costs.
• B) Number of service calls is not a cost driver of customer services costs.
• C) Travel costs are not a cost driver of customer services costs.
• D) All of these answers are correct.

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Definitions:

Illegal

Actions or activities that are forbidden by law and subject to criminal penalties or other enforcement actions.

Direct Message

A private form of communication between social media users or within messaging applications, not visible to the public.

Detailed Explanation

An elaborate and comprehensive description of a concept, process, or idea that clarifies and elucidates its components.

Clear Purpose

Denotes having a distinct aim or goal, often critical in communication, project planning, or objective setting.