Customer Service Is the Function of a Value Chain That

question 43

Multiple Choice

Customer service is the function of a value chain that includes:

• A) the manner by which individuals or groups learn about the value and features of products or services
• B) the support activities provided to the customer
• C) the mechanism by which products or services are delivered to the customer
• D) All of these answers are correct.

---

Definitions:

Space Biased

Refers to media that emphasizes the dissemination of information over large distances, favoring the extension of political and cultural influences across geographical spaces.

Marshall McLuhan

A visionary media theorist who proposed that "the medium is the message," emphasizing the impact of media technology on human perception and society.

Papyrus

An early form of writing paper developed by the Egyptians.

Movable Type

Gutenberg’s invention that allowed individual letters or images to be moved without influencing the surrounding text.