Maintenance Rehearsal Involves Taking the Information to Be Learned and Trying

question 17

True/False

Maintenance rehearsal involves taking the information to be learned and trying to associate it with other things you know, or trying to associate various items of the to-be-learned information.

---

Definitions:

Positive Message

Communication that conveys favorable information, affirmation, or encouragement, often aimed at building goodwill or positive relations.

Positive Messages

Communications that convey optimistic or positive information, encouraging a favorable response or outlook.

Reassure Customers

Strategies aimed at restoring confidence among customers, often by clarifying doubts or addressing concerns.

Customer Complaints

Feedback or grievances expressed by customers regarding dissatisfaction with a product or service.